Order Related

I’d like to talk to a representative about my order
Have any questions or feedback about your order? Navigate to “My Account”, then click on “Orders” to chat with us.
Tue, 15 Aug, 2023 at 5:33 PM
I did not receive an order confirmation SMS/email
We’re sorry to hear that! Navigate to “My Account”, then click on “Contact Us” to chat with us.
Tue, 15 Aug, 2023 at 5:34 PM
There is something wrong with my order
We’re sorry to hear that! Navigate to “My Account”, then click on “Orders” to chat with us. Please try and reach out to the team within 24 hours of placing ...
Tue, 15 Aug, 2023 at 5:34 PM
My Order was incorrectly marked as delivered
We’re sorry to hear that! Navigate to “My Account”, then click on “Orders” to chat with us.
Tue, 15 Aug, 2023 at 5:35 PM
Can I update my order after placing it?
noon in minutes uses a hyper-local instant delivery model. As a result, you can’t update your order once placed, unfortunately. 
Tue, 15 Aug, 2023 at 5:35 PM
Can I cancel my order after placing it?
noon in minutes uses a hyper-local instant delivery model. As a result, we can’t cancel your order once it’s left the warehouse, unfortunately.
Tue, 15 Aug, 2023 at 5:35 PM
My order was canceled. What will happen to my payment?
Don’t worry, you’ll be able to see the amount in your wallet immediately. If you’ve opted for a refund back to your debit or credit card, you’ll get it in 1...
Sat, 2 Apr, 2022 at 3:27 PM
Why was my order cancelled?
It’s never in our interest to cancel an order. In some cases, though - when the last few remaining items don’t pass our quality check - we’ll have to cancel...
Sat, 2 Apr, 2022 at 3:28 PM
My arrival time keeps changing. Is there anything wrong with my app?
Your estimated time of arrival may be updated depending on traffic, order volume, etc. Your experience is our top priority and we’ll do everything we can to...
Sat, 2 Apr, 2022 at 3:29 PM
My address pin and address text do not match and my order was not delivered.
noon in minutes delivery associates rely on the address information as provided by the customer. noon in minutes is currently operating in selected areas, w...
Thu, 1 Sep, 2022 at 1:03 PM