Noon Company
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Knowledge base
General
General
10
Can I tip my delivery agent?
How can I get in touch?
What’s the range of items I can find on noon in minutes?
Can I pay in cash?
What payment methods can I choose from?
View all 10
Order Related
Order Related
15
I’d like to talk to a representative about my order
I did not receive an order confirmation SMS/email
There is something wrong with my order
My Order was incorrectly marked as delivered
Can I update my order after placing it?
View all 15
Payment Related
Payment Related
3
I tried to place an order but my payment didn’t go through. What can I do?
When will I receive my refund?
Where can I find my order invoices?
Rider Related
Rider Related
3
My delivery agent didn’t deliver my order to my door.
I have feedback about my delivery agent. What should I do?
How can I get in touch with my delivery agent?
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